Sofia Spatola
Posted by Computer Solutions on January 12, 2026
Veterinary practices across the country are making the switch to cloud-based practice management systems, and with good reason. These platforms offer convenience, real-time access, and fewer on-site technical headaches. For clinics that have been running outdated, server-based tools, moving to the cloud can feel like a giant leap forward.
And it is. But if your network, hardware, and security policies haven’t caught up with the software, that leap can land you right into a new set of challenges.
At Computer Solutions, we’ve seen more and more clinics adopt cloud veterinary software in the hopes of simplifying their tech stack. But what often gets overlooked is this: cloud-based tools still depend on local infrastructure. If your internet drops, your Wi-Fi lags, or your devices aren’t secure, even the most advanced PIMS can become a source of frustration.
Let’s talk about why cloud veterinary software is a smart upgrade and what else your clinic needs to make the most of it.
Why Cloud-Based PIMS Is a Big Win
The benefits of moving to the cloud are clear:
- Your team can access records from anywhere, including multiple locations, mobile devices, or homes
- There’s no local server to manage, patch, or replace
- Updates happen automatically, so you’re always on the latest version
- Cloud backups are built-in, reducing data loss risk in the event of hardware failure
It’s fast, flexible, and forward-thinking. And for clinics that have been working with aging hardware or on-prem software, the change is often night and day.
But Here’s What the Cloud Doesn’t Fix
Cloud-based platforms rely on your local infrastructure to run smoothly. If your clinic’s internet, network, or devices are unstable, even the best software won’t perform well.
Some common pain points we see when clinics adopt cloud veterinary software without a broader tech audit:
- Slow or unstable internet: Cloud tools need consistent, high-speed bandwidth. If your connection lags or cuts out, even for a minute, your team may lose access to charts mid-appointment.
- Weak Wi-Fi coverage: A single router under the front desk may not cut it anymore. You need clinic-wide, stable Wi-Fi, especially in larger buildings or multi-floor setups.
- Underpowered devices: Tablets and workstations that worked fine for basic tasks may struggle with browser-based platforms. Slower load times = frustrated staff.
- Endpoint security gaps: With no server acting as a gatekeeper, your devices are now the front line. Are they protected from malware? Are staff using MFA? Are passwords stored securely?
- No backup plan for downtime: If your internet goes down, do you have an LTE failover or alternative process?
None of these issues are caused by the software, but they absolutely affect how well it performs.
A Better Way to Plan Your Cloud Transition
We’re not here to talk you out of switching to the cloud. Quite the opposite! We think it’s a smart move. But like any upgrade, it works best when supported by the right infrastructure.
Before (or right after) adopting cloud veterinary software, ask yourself:
- Is our internet plan strong enough for daily cloud use by 5+ people?
- Do we have full Wi-Fi coverage in all clinical and admin spaces?
- Are our devices (workstations, tablets) reliable and less than five years old?
- Do we have cybersecurity basics in place like MFA, endpoint protection, secure password policies, etc.?
- Has anyone tested what happens if the internet goes down mid-day?
If you’re unsure about any of those, it’s not a sign of failure, it’s just a sign that you’re ready for the next step.
How We Help Clinics Make the Most of Cloud Tools
At Computer Solutions, we help veterinary practices across the United States build infrastructure that supports modern tools, not fights them. When a clinic moves to cloud veterinary software, we help ensure their network is up to the task, their endpoints are protected, and their team knows what to expect.
We’re not here to overhaul your workflow. We’re here to support it, quietly and reliably, in the background.
Don’t Forget About Vendor Coordination
One thing clinics often overlook during a cloud transition is who owns what (and who supports what) once things go live.
Cloud PIMS providers typically manage the software itself, but when it comes to internet issues, printing problems, or slow device performance, their support usually stops there. That’s where your IT provider comes in.
When vendors and IT work together, you get faster answers, smoother onboarding, and less back-and-forth. But if no one’s talking, even small issues can drag out unnecessarily.
At Computer Solutions, we coordinate directly with your software vendors when needed so your team doesn’t have to sit on hold or play middleman during a busy shift. Whether it’s a cloud login issue or a PIMS-integrated scanner that won’t connect, we know how to step in and get things resolved.
Make the Most of a Smart Upgrade
Switching to the cloud is a strong step forward. But it shouldn’t be the only one.
If you’ve already switched (or if you’re planning to) let’s make sure the rest of your setup can keep up. Reliable tools deserve a reliable foundation.
Call 609.514.0100 or visit welinku.com to schedule a cloud-readiness review.
We’ll help make sure your tech delivers what your software promises.
Want to learn more about veterinary IT and cybersecurity? Check out last week’s blog post here.
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