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    Title image for a blog about cloud outage responses for vet clinics. This includes a cloud image with an error. It also includes the Computer Solutions tagline, logo, and contact information. Title image for a blog about cloud outage responses for vet clinics. This includes a cloud image with an error. It also includes the Computer Solutions tagline, logo, and contact information.
    What a Cloud Outage Response Means for Your Vet Clinic

    Posted by Computer Solutions on November 3, 2025 Last week, Microsoft Azure (one of the largest cloud platforms in the

    Learn more

    Posted by Computer Solutions on November 3, 2025


    Last week, Microsoft Azure (one of the largest cloud platforms in the world) experienced a major outage that disrupted services across the country.

    For many veterinary practices that rely on cloud-based systems, this wasn’t just a minor tech hiccup, it was a sudden reminder of how deeply dependent we’ve all become on the internet, and how quickly things can go sideways when those connections fail.

    If your clinic is using cloud-based software for scheduling, records, imaging, backups, or payment processing, it’s time to take a closer look at how prepared you are for interruptions.


    The Rise of Cloud-Based Veterinary Software

    Most clinics have at least some cloud-based software in their tech stack. It could be your practice management platform, a backup service, a client communication tool, or even your Wi-Fi controller.

    The benefits are clear:

    • Easy access from anywhere
    • Lower up-front costs
    • No on-site server maintenance
    • Automatic updates and remote support

    It’s not surprising that so many practices have gone cloud-first.
    But as last week’s Azure incident proved, even the most trusted cloud providers aren’t immune to outages.


    What Happens When the Cloud Fails

    During the Azure outage, some veterinary clinics couldn’t log into their systems. Others experienced slow loading times, syncing issues with imaging software, or frozen payment terminals.

    Even clinics not hosted directly on Azure felt the ripple effects. That’s because many third-party tools and integrations are layered on top of these platforms behind the scenes.

    That’s what makes a cloud outage response so tricky. You might not even realize your software relies on a major provider until the provider goes down.


    What Every Vet Clinic Should Have in Place

    You don’t need to give up the cloud. You just need to prepare for the times it isn’t available.

    Here’s what we recommend every clinic put in place:

    • Print or export your daily schedule every morning
      If your PIMS or appointment system goes offline, you’ll still know who’s coming in.
    • Keep paper intake and consent forms on hand
      Make sure your front desk team knows where they are and how to use them if the tablet isn’t working.
    • Use a backup internet option like a mobile hotspot or cellular failover
      Some outages are cloud-based, but others are local. A secondary internet connection can help with both.
    • Don’t store backups on the same cloud provider
      If your main system goes down, you don’t want your backups to go with it.
    • Have a separate payment method that works offline or on a different network
      That way, you’re not losing revenue while your main system is recovering.

    What to Ask Your IT Provider

    Most cloud software companies won’t offer individual support during a mass outage. That’s where your IT provider comes in, but only if you’re aligned on expectations and plans.

    Ask them:

    1. What cloud-based tools are we relying on today?
    2. Where is our data hosted and backed up?
    3. What happens if our cloud platform is down for a full day?
    4. Do we have any tools that don’t rely on that same system?
    5. What’s your cloud outage response process, and how fast can you act?

    If your IT partner can’t answer these questions, or doesn’t seem concerned, you may want to rethink the support structure you’ve got in place.


    Cloud Systems Aren’t the Enemy, Lack of Planning Is

    Let’s be clear: cloud platforms aren’t bad. They’re modern, powerful, and in most cases, a huge step forward for veterinary efficiency and scalability.

    But they’re not infallible. And without a proper cloud outage response plan, your clinic is at the mercy of outages that you have no control over.

    The goal isn’t to avoid the cloud. It’s to use the cloud wisely with layered protection, offline fallback options, and the kind of IT support that knows how to pivot when something breaks.


    Stay Calm, Stay Operational

    If the Azure outage caused any anxiety for your clinic, don’t beat yourself up. You’re not alone and you’re not stuck.

    The solution isn’t to ditch your systems. It’s to work with a partner who can build you a resilient environment that’s ready for whatever comes next.

    At Computer Solutions, we help clinics across the US create smart, hybrid tech setups that balance cloud efficiency with local control. And when things go wrong, we’re ready with a tested cloud outage response that puts uptime, safety, and continuity first.


    Call 609.514.0100 or visit welinku.com to schedule your free business continuity review.
    Let’s make sure the next outage is just a blip, not a breakdown.

    If you’d like to learn more about veterinary IT and cybersecurity, check out last week’s blog post here!

    Vet clinic inventory blog post title page. This includes the Computer Solutions logo, tagline, and contact info, as well as an image of a list and some boxes. Vet clinic inventory blog post title page. This includes the Computer Solutions logo, tagline, and contact info, as well as an image of a list and some boxes.
    Why Your Clinic Needs an IT Asset Inventory (and How...

    Posted by Computer Solutions on October 27, 2025 In a busy veterinary practice, it’s easy to lose track of what’s

    Learn more

    Posted by Computer Solutions on October 27, 2025


    In a busy veterinary practice, it’s easy to lose track of what’s plugged in where. Over time, equipment gets added, replaced, repurposed, or forgotten entirely.

    But every device in your clinic is part of your network, and every device adds risk if you’re not keeping tabs on it.

    That’s why creating an up-to-date vet clinic inventory is one of the smartest things you can do to stay secure, efficient, and prepared.
    And, no, you don’t need expensive software or a degree in networking to get started.


    What Is an IT Asset Inventory?

    An IT asset inventory is simply a list of every piece of technology your clinic owns or uses including computers, printers, phones, switches, wireless access points, tablets, and more. It should also include key details like:

    • Device type and make/model
    • Assigned user or room location
    • Operating system and version
    • Purchase or installation date
    • Notes on condition or usage

    Think of it as your digital equipment roster. One that helps you see the full picture, so nothing falls through the cracks.


    Why It Matters for Veterinary Clinics

    Here’s why a well-maintained vet clinic inventory makes a real difference:

    • Security: Untracked devices are often unpatched and unmonitored. This makes them prime targets for malware or data theft, especially if they access client information, medical records, or payment systems.
    • Budgeting: Knowing what you own and how old it is helps you plan ahead for replacements. You’re less likely to be surprised by failures or urgent upgrade costs.
    • Troubleshooting: When your IT provider can see exactly what’s on your network, they can resolve issues faster and more effectively.
    • Compliance: Many forms of cyber liability insurance, and even certain client data handling practices, require visibility into your IT environment. A basic inventory can help you meet those requirements easily.
    • Growth: As your clinic expands or hires more staff, having a clear list of what’s in use (and what’s available) helps you make smarter purchasing and planning decisions.

    What to Include in Your Vet Clinic Inventory

    You don’t need to catalog every cable, mouse, or stapler. But you should track anything that stores data, runs business software, or connects to your network:

    • Workstations and laptops — User, location, operating system, age
    • Printers and label printers — Model, usage area, wired or wireless
    • Network equipment — Firewalls, routers, switches, wireless access points
    • Mobile devices — Tablets, phones, anything used in exam rooms or curbside
    • Servers or local storage devices — If applicable: model, OS, backup method
    • Peripheral devices — Scanners, imaging tools, or card readers that interact with your systems

    If you can include warranty dates, support status, and last upgrade/install dates, even better.


    How to Build Your First Inventory (in 3 Simple Steps)

    Step 1: Walk the Clinic
    Start by walking room by room. Go to the front desk, exam rooms, surgery suite, breakroom, office and note every connected device.
    If it plugs in, logs in, or turns on, document it.

    Step 2: Create a Simple Spreadsheet
    Create columns for:

    • Device type
    • Make/model
    • User or room
    • Operating system
    • Purchase/install date
    • Notes (e.g., “slow to boot,” “used for Rx labels only”)

    Keep the format simple so anyone can update it.

    Step 3: Update It Regularly
    Review your inventory at least every 6 months or anytime a device is added, reassigned, replaced, or retired.
    Consistency is what makes the list valuable over time.


    What About Inventory Software?

    There are great tools out there that can automate this process and your IT provider may already use one. But for most smaller vet clinics, a Google Sheet or Excel file is more than enough to start.

    Just make sure it’s stored in a secure, backed-up location, and that multiple team members know how to access and update it.


    FAQs: IT Inventory Basics for Busy Clinics

    Q: Is this the same as asset tracking?
    A: It’s similar. “Asset tracking” usually adds more financial detail (like depreciation, asset tags, etc.). A vet clinic inventory is more operational. It helps you see what’s running, where it’s running, and whether it’s still viable.

    Q: Can my front desk team handle this?
    A: Yes. Anyone familiar with your floor plan and staff can help build the list. Your IT team can help fill in the technical details later.

    Q: What if I already outsource IT?
    A: Great! Your provider may already have an inventory. Ask to review it together and make sure it’s current. You can use that as a base and build from it.


    Keep It Simple. Keep It Current.

    Your vet clinic inventory doesn’t need to be complicated or perfect. It just needs to exist and be updated a couple times a year.

    You’ll be amazed how much easier it is to manage upgrades, troubleshoot issues, plan budgets, and keep your systems secure once you know what you’re working with.


    Need a Head Start?

    At Computer Solutions, we help veterinary clinics across the US get organized, protected, and future-ready.
    Whether you need help building your first inventory or reviewing one that’s out of date, we’re here to help.

    Call 609.514.0100 or visit welinku.com to schedule a free tech review.
    Let’s get your equipment under control before it becomes a problem.

    Want to learn more about veterinary IT and cybersecurity? Check out last week’s blog here!

    Want a Free Tech Assessment of your Business?

    Speak to an IT Specialist Today.

    Want a Free IT Assessment For Your Business?

    Speak to an IT specialist today.

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