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    Veterinary holiday coverage article title image. This includes the Computer Solutions tagline, logo, and contact information as well as an image of cat tangled up in holiday lights. Veterinary holiday coverage article title image. This includes the Computer Solutions tagline, logo, and contact information as well as an image of cat tangled up in holiday lights.
    Veterinary Holiday Coverage Shouldn’t Break Your IT

    Posted by Computer Solutions on December 22, 2025 Every December, veterinary clinics juggle the same balancing act: staying open for

    Learn more

    Posted by Computer Solutions on December 22, 2025


    Every December, veterinary clinics juggle the same balancing act: staying open for urgent visits and boarding services while giving staff the well-earned time off they need. That means rotating shifts, condensed hours, or temp workers stepping in to help.

    But while your schedule flexes for the season, your IT setup might not be so forgiving.

    If you’re not careful, one misstep in access control or remote setup can snowball into downtime, billing issues, or worse, exposing your clinic to avoidable security risks.

    Here’s how to prep your tech for safe, smooth veterinary holiday coverage. Your holiday coverage plan doesn’t turn into a support ticket storm.


    Know Who’s Working and What They Can Access

    It sounds simple, but many clinics rely on shared logins or “quick fixes” to get holiday staff into systems. That leads to:

    • Confused permissions
    • Forgotten password resets
    • Open accounts long after the holidays end
    1. Set up individual logins for temporary or rotating team members—even if their access is limited and short-term.
    2. Use role-based permissions to give access to only what’s needed (not full admin rights).
    3. Disable accounts immediately after coverage ends. Don’t let January roll around with extra users still active.
    4. Keep a log of all active users and permission changes during the holiday season.

    Remote Access: Secure or Sketchy?

    If a staff member is answering calls from home, logging in to prep records, or checking emails off-hours, they need secure access, not a workaround.

    • Use a vetted remote access platform with multi-factor authentication (MFA).
    • Avoid giving access via personal devices unless they’re enrolled in endpoint protection.
    • Confirm that VPNs, remote desktop links, or browser-based systems are tested and documented before holiday shifts begin.
    • Set automatic logouts on remote sessions to prevent idle connections from staying open.

    Print, Scan, Repeat: Keep Shared Devices Running

    The team might be smaller, but the equipment workload isn’t. Label printers, scanners, and network-connected devices often struggle with rotating users especially when each person uses them a little differently.

    • Test shared devices the week before the holiday schedule kicks in.
    • Load extra label rolls, ink, and paper so you’re not short mid-shift.
    • Post simple one-pager guides near each device (e.g., how to reconnect the printer or scan to email).
    • If your clinic uses shared tablets or mobile devices, check that all software is updated and passwords still work.

    Who’s Handling Tech Issues?

    Your regular “tech-savvy” person might be on vacation. And when something breaks, most holiday crews don’t know who to call or how to reach them.

    • Print or post your IT escalation plan in a shared location
    • Make sure holiday staff know how to submit a ticket or reach after-hours support
    • Notify your IT provider of your altered hours and emergency contacts
    • Assign one holiday shift lead per day to handle IT escalation (even if they just make the call)

    This might be the most overlooked part of a veterinary holiday coverage plan, but it’s also the one that reduces panic the fastest.


    Holiday Schedules = Security Gaps

    From unlocked desktops to reused passwords, the holidays are prime time for little security lapses that can have big consequences.

    • Lock devices when unattended even on skeleton crew days
    • Remind staff not to write down or reuse passwords
    • Audit user access logs when the holidays end
    • Be cautious of holiday-themed phishing scams (fake e-cards, delivery notices, or donation requests)

    Even just a 3-minute refresher can cut your risk dramatically.


    Your Holiday Readiness Checklist

    Before rotating coverage kicks in, ask yourself:

    • Do all scheduled staff have individual, limited-access logins?
    • Are remote access tools secure and functioning?
    • Have shared devices been tested, updated, and stocked with supplies?
    • Does the team know how to reach IT support during and after hours?
    • Is your clinic protected from common holiday cyber threats?
    • Do you have a plan for offboarding temporary users in January?

    If you’re unsure on even one of these, now’s the time to prep, not when the front desk is slammed and the label printer stops working.


    Don’t Let Tech Be the Weak Link

    At Computer Solutions, we help veterinary clinics across the country prepare for holidays, storms, and staffing transitions. Whether you need to provision temporary logins, audit your access controls, or just make sure the front desk scanner won’t break on Christmas Eve, we’ve got your back.

    Call 609.514.0100 or visit welinku.com for a quick holiday-readiness consult.
    We’ll help make sure your veterinary holiday coverage includes the one team your staff always forgets to schedule: your IT partner.

    Want to learn more about veterinary IT and cybersecurity? Check out last week’s blog post here and subscribe to our newsletter here!

    veterinary data backup article title image. This includes the Computer Solutions tagline, logo, and contact information. It also has a graphic of a storm cloud. veterinary data backup article title image. This includes the Computer Solutions tagline, logo, and contact information. It also has a graphic of a storm cloud.
    Backup, Bandwidth, and the Big Storm

    Posted by Computer Solutions on December 15, 2025 If you’ve ever lost power mid-appointment, watched your internet drop during a

    Learn more

    Posted by Computer Solutions on December 15, 2025


    If you’ve ever lost power mid-appointment, watched your internet drop during a payment, or scrambled to recover a chart after a crash, you already know how fragile veterinary technology can be.

    And as winter storms roll in, those risks multiply. December through March is peak season for outages, interruptions, and lost data. That’s why now is the time to double-check your clinic’s safety net starting with your veterinary data backup.

    From snowstorms to ransomware, your practice needs systems that can bounce back fast. Let’s talk about what a reliable backup setup really looks like, how to avoid the most common pitfalls, and why this matters even if “everything seems fine.”


    What Could Possibly Go Wrong?

    Plenty. And it happens more often than you think.

    • Power outages can cause corrupted files, failed updates, or loss of in-progress SOAPs
    • Internet downtime stops cloud-based PIMS tools, payment processing, and email
    • Failed backups that haven’t been tested leave you with no safety net
    • One-location-only backups mean your data could vanish in a fire, flood, or theft
    • No failover internet leads to total downtime during busy holiday rushes

    It only takes one of those scenarios to disrupt an entire day and lose revenue you can’t get back.


    What a Veterinary Data Backup System Should Actually Include

    A solid veterinary data backup isn’t just a checkbox. It’s a layered plan that covers multiple threats.

    Here’s what that looks like in a well-supported clinic:

    1. Local backup (on-site NAS or server)
    Captures frequent snapshots throughout the day and stores them on-site for fast restores.

    2. Cloud backup (encrypted, off-site)
    Protects you if your building goes offline or hardware fails. Should include versioning for specific restore points.

    3. Tested restores
    A backup that hasn’t been tested is a gamble. You (or your IT provider) should verify restores regularly.

    4. Monitoring and alerts
    Automatic alerts flag failures, stalls, or missed schedules before a crisis hits.

    5. Clear recovery procedures
    Your team should know who to call, what steps to take, and where backups are located.


    Don’t Forget the Internet Side of the Storm

    Even if your data is safe, you can’t operate if your internet is down.

    Ask yourself:

    • Do you have redundant internet or LTE failover?
    • Can your team access patient data or process payments offline?
    • Are your access points and routers on battery backup (UPS)?

    These often-forgotten pieces matter just as much as your backups.


    What Happens When the Phones Go Out?

    Technology failures don’t stop with data. Power or internet loss also affects phones, VoIP systems, and email. If your clients can’t reach you, or vice versa, you need a fallback plan.

    Emergency communication checklist:

    • Have an LTE hotspot or backup phone (charged and ready)
    • Use cloud-based phone systems with mobile app access
    • Maintain a paper version of your schedule and patient list
    • Post urgent updates on your clinic’s social media or website
    • Make sure staff have a clear point person and process when systems go down

    A communication failure during a snowstorm or holiday weekend doesn’t just cost money, it damages trust with your clients. The good news? A little planning goes a long way.


    The Hidden Cost of Downtime

    Veterinary teams are great at adapting on the fly, but that adaptability shouldn’t be your disaster plan.

    When systems go down:

    • Appointments get delayed or canceled
    • Checkouts back up and payments are missed
    • Staff waste time troubleshooting instead of treating
    • Stress skyrockets, especially during the holiday rush

    A small investment in your veterinary data backup setup can prevent big losses when the unexpected hits.


    Your Winter Checklist (You Can Do This Week)

    Here’s a quick self-audit you can run now:

    • Do you have both local and cloud backups?
    • When was your last tested restore?
    • Does someone on-site know how to access your backups?
    • Is your network gear plugged into a UPS?
    • Do you have an LTE hotspot or internet failover option?
    • Do you have a backup communication plan for phone/email disruptions?

    If you’re unsure on even one, it’s time to schedule a review.


    How We Help Clinics Stay Storm-Proof

    At Computer Solutions, we specialize in veterinary data backup and recovery for practices across the US. We build hybrid systems that work with your existing tech stack; Cornerstone, AVImark, cloud PIMS, and beyond.

    We also help you create step-by-step emergency checklists so your team can respond confidently, even on a busy day or skeleton crew.

    Call 609.514.0100 or visit welinku.com to schedule a winter-readiness review.
    Let’s make sure your clinic can weather any storm, digital or otherwise.

    Want to learn more about veterinary IT and cybersecurity? Check out last week’s blog post here or subscribe to our newsletter here!

    Want a Free Tech Assessment of your Business?

    Speak to an IT Specialist Today.

    Want a Free IT Assessment For Your Business?

    Speak to an IT specialist today.

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