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    Cloud veterinary software article. This includes the title, an image of a cloud with a check mark on it behind some files. It also includes the Computer Solutions tagline, logo, and contact information. Cloud veterinary software article. This includes the title, an image of a cloud with a check mark on it behind some files. It also includes the Computer Solutions tagline, logo, and contact information.
    Cloud-Based PIMS Is a Smart Start, But Is Your Network...

    Posted by Computer Solutions on January 12, 2026 Veterinary practices across the country are making the switch to cloud-based practice

    Learn more

    Posted by Computer Solutions on January 12, 2026

    Veterinary practices across the country are making the switch to cloud-based practice management systems, and with good reason. These platforms offer convenience, real-time access, and fewer on-site technical headaches. For clinics that have been running outdated, server-based tools, moving to the cloud can feel like a giant leap forward.

    And it is. But if your network, hardware, and security policies haven’t caught up with the software, that leap can land you right into a new set of challenges.

    At Computer Solutions, we’ve seen more and more clinics adopt cloud veterinary software in the hopes of simplifying their tech stack. But what often gets overlooked is this: cloud-based tools still depend on local infrastructure. If your internet drops, your Wi-Fi lags, or your devices aren’t secure, even the most advanced PIMS can become a source of frustration.

    Let’s talk about why cloud veterinary software is a smart upgrade and what else your clinic needs to make the most of it.


    Why Cloud-Based PIMS Is a Big Win

    The benefits of moving to the cloud are clear:

    • Your team can access records from anywhere, including multiple locations, mobile devices, or homes
    • There’s no local server to manage, patch, or replace
    • Updates happen automatically, so you’re always on the latest version
    • Cloud backups are built-in, reducing data loss risk in the event of hardware failure

    It’s fast, flexible, and forward-thinking. And for clinics that have been working with aging hardware or on-prem software, the change is often night and day.


    But Here’s What the Cloud Doesn’t Fix

    Cloud-based platforms rely on your local infrastructure to run smoothly. If your clinic’s internet, network, or devices are unstable, even the best software won’t perform well.

    Some common pain points we see when clinics adopt cloud veterinary software without a broader tech audit:

    • Slow or unstable internet: Cloud tools need consistent, high-speed bandwidth. If your connection lags or cuts out, even for a minute, your team may lose access to charts mid-appointment.
    • Weak Wi-Fi coverage: A single router under the front desk may not cut it anymore. You need clinic-wide, stable Wi-Fi, especially in larger buildings or multi-floor setups.
    • Underpowered devices: Tablets and workstations that worked fine for basic tasks may struggle with browser-based platforms. Slower load times = frustrated staff.
    • Endpoint security gaps: With no server acting as a gatekeeper, your devices are now the front line. Are they protected from malware? Are staff using MFA? Are passwords stored securely?
    • No backup plan for downtime: If your internet goes down, do you have an LTE failover or alternative process?

    None of these issues are caused by the software, but they absolutely affect how well it performs.


    A Better Way to Plan Your Cloud Transition

    We’re not here to talk you out of switching to the cloud. Quite the opposite! We think it’s a smart move. But like any upgrade, it works best when supported by the right infrastructure.

    Before (or right after) adopting cloud veterinary software, ask yourself:

    • Is our internet plan strong enough for daily cloud use by 5+ people?
    • Do we have full Wi-Fi coverage in all clinical and admin spaces?
    • Are our devices (workstations, tablets) reliable and less than five years old?
    • Do we have cybersecurity basics in place like MFA, endpoint protection, secure password policies, etc.?
    • Has anyone tested what happens if the internet goes down mid-day?

    If you’re unsure about any of those, it’s not a sign of failure, it’s just a sign that you’re ready for the next step.


    How We Help Clinics Make the Most of Cloud Tools

    At Computer Solutions, we help veterinary practices across the United States build infrastructure that supports modern tools, not fights them. When a clinic moves to cloud veterinary software, we help ensure their network is up to the task, their endpoints are protected, and their team knows what to expect.

    We’re not here to overhaul your workflow. We’re here to support it, quietly and reliably, in the background.


    Don’t Forget About Vendor Coordination

    One thing clinics often overlook during a cloud transition is who owns what (and who supports what) once things go live.

    Cloud PIMS providers typically manage the software itself, but when it comes to internet issues, printing problems, or slow device performance, their support usually stops there. That’s where your IT provider comes in.

    When vendors and IT work together, you get faster answers, smoother onboarding, and less back-and-forth. But if no one’s talking, even small issues can drag out unnecessarily.

    At Computer Solutions, we coordinate directly with your software vendors when needed so your team doesn’t have to sit on hold or play middleman during a busy shift. Whether it’s a cloud login issue or a PIMS-integrated scanner that won’t connect, we know how to step in and get things resolved.

    Make the Most of a Smart Upgrade

    Switching to the cloud is a strong step forward. But it shouldn’t be the only one.

    If you’ve already switched (or if you’re planning to) let’s make sure the rest of your setup can keep up. Reliable tools deserve a reliable foundation.

    Call 609.514.0100 or visit welinku.com to schedule a cloud-readiness review.
    We’ll help make sure your tech delivers what your software promises.

    Want to learn more about veterinary IT and cybersecurity? Check out last week’s blog post here.

    If you’d like to be notified when our blog is published every week, you can subscribe on our blog page here or to our LinkedIn newsletter here!

    DIY veterinary IT article title page. This includes the Computer Solutions logo, tagline, and contact information, as well as an image of a tool box. DIY veterinary IT article title page. This includes the Computer Solutions logo, tagline, and contact information, as well as an image of a tool box.
    The Hidden Cost of DIY IT in Veterinary Clinics

    Posted by Computer Solutions on January 5, 2025 At nearly every independent veterinary clinic, there’s that one person (maybe the

    Learn more

    Posted by Computer Solutions on January 5, 2025

    At nearly every independent veterinary clinic, there’s that one person (maybe the practice manager, the lead tech, or even the veterinarian-owner), who’s become the go-to for anything tech-related. Whether the label printer is jammed, the Wi-Fi is down, or the PIMS screen won’t load, everyone knows exactly who to call first.

    And that person isn’t your IT provider. They’re a staff member whose actual job has nothing to do with technology.

    That’s the heart of what we call DIY veterinary IT. It’s a workaround born out of necessity, especially in lean, fast-moving practices. But over time, it takes a real toll on your people, your patients, and your bottom line.

    Let’s talk about what it really costs your clinic to keep patching tech problems in-house—and what a better setup looks like.


    Why DIY Happens in the First Place

    It’s easy to see how this starts. When your clinic is small or growing, there’s often no budget for a full-service IT partner. Maybe someone on the team is “good with computers,” or maybe you’ve just figured it out one step at a time.

    But as your practice expands, more staff, more patients, more connected tools, the IT expectations grow, too. And that “good enough” approach starts falling apart.

    Here’s how DIY veterinary IT often manifests:

    • One team member installs software and configures devices with no documentation
    • Important logins are saved on one person’s desktop or remembered only by memory
    • Backups are running… but no one knows how to test them
    • Printer issues, camera connectivity, or label syncing fall on non-technical staff to solve
    • The team Googles troubleshooting steps mid-appointment

    This is not a sustainable model.


    The Hidden Costs You Might Be Missing

    Even if it feels like you’re saving money by keeping IT internal, the actual costs of DIY can be significant. Here’s what we see in the field:

    Lost time: Every minute a team member spends fixing a tech issue is time they’re not helping patients, checking out clients, or doing the job they were actually hired to do.

    Inconsistent fixes: One person sets up a process. Then another tweaks it. Over time, this leads to a patchwork of shortcuts, undocumented settings, and things that “just work” but no one really understands.

    Security risks: DIY setups often skip best practices like multi-factor authentication, proper access controls, and routine patching. That opens the door to data breaches, malware, or system downtime.

    Burnout: Tech-savvy staff may initially feel helpful, but over time, the expectation that they’ll fix every printer and troubleshoot every freeze starts to wear them down, especially when it’s not part of their job description.

    No support continuity: When your unofficial IT person leaves or takes a vacation, your systems go with them. There’s no backup, no plan, and no one else who knows how anything works.

    This is where the true cost of DIY veterinary IT becomes clear. It’s not about dollars spent, it’s about time, morale, and risk.


    What a Better Model Looks Like

    You don’t need to go from zero to a full-time IT staff. For most independent veterinary clinics, the ideal solution is a managed IT partner who understands the tools and workflows unique to your industry.

    Here’s what that shift can look like:

    • A help desk that your staff can call instead of the practice manager
    • Real-time monitoring of your network and backups, so issues get caught early
    • Remote support to fix things quickly, even in off-hours!
    • Clear documentation, centralized logins, and secure access controls
    • Preventive updates and system reviews, so problems are fixed before they affect patients

    Most importantly, it gives your team their time back.

    When the front desk isn’t responsible for fixing the Wi-Fi, and your techs aren’t the go-to for password resets, your clinic runs smoother. Staff can focus on what they do best: caring for animals and clients.


    How to Start the Transition

    If your clinic has been managing IT internally, shifting to outside support doesn’t have to be disruptive. In fact, the goal is to make things simpler, not more complicated.

    Here’s how to ease the transition:

    • Start with a basic audit of what systems you’re using and who “owns” them internally
    • Document where your biggest friction points are (printer problems, login issues, PIMS speed)
    • Talk with an IT provider who has experience in the veterinary space and can work alongside your existing tools and team

    The right partner won’t try to overhaul your workflow. They’ll support it.


    Let Your Team Focus on What Matters

    There’s no shame in having done things yourself up until now. Most veterinary practices start that way. But if your clinic is ready to grow, or just tired of losing time to tech issues, it’s time to rethink the DIY veterinary IT model.

    At Computer Solutions, we help veterinary clinics across the United States step away from do-it-yourself tech management and into secure, supported systems. Whether you need help with backups, remote support, or planning for the future, we’re here to lighten the load.

    Call 609.514.0100 or visit welinku.com to schedule a no-pressure consultation.
    Let’s give your staff one less thing to juggle, and your clinic one more reason to breathe easier in 2026.

    Want to learn more about veterinary IT and cybersecurity? Check out last week’s blog post here! You can be notified of new articles through our LinkedIn account also by clicking here!

    Want a Free Tech Assessment of your Business?

    Speak to an IT Specialist Today.

    Want a Free IT Assessment For Your Business?

    Speak to an IT specialist today.

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